Fabio

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Viewing 10 posts - 1 through 10 (of 13 total)
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  • in reply to: How do I export and analyse users conversations ? #1022
    Fabio
    Keymaster

    Here’s a prompt you can use to get a detailed infographic of what your visitors are looking for when they arrive on your site :

    Create a vertical social-media infographic based on the analysis of my chatbot conversation CSV.

    The goal of the infographic is to show that analyzing chatbot conversations helps website owners understand what their visitors really want.

    Use only the data from the CSV.

    Infographic title:
    “Voice of Your Visitors”

    Subtitle:
    “Real questions. Real insights. Real opportunities.”

    Design style:
    Modern SaaS dashboard, clean white background, rounded cards, soft shadows, strong blue/purple/teal/orange accents, professional B2B look, easy to read on mobile.

    Include these sections:

    1. Header
    – Logo-style chatbot icon
    – Title: “Voice of Your Visitors”
    – Subtitle: “Real questions. Real insights. Real opportunities.”

    2. Key metrics
    Show 3 or 4 KPI cards:
    – Conversations analyzed
    – Recurring themes found
    – Top visitor priorities
    – Main conversion opportunity

    3. Donut chart
    Show the distribution of visitor question themes.
    Include theme labels, counts, and percentages.

    4. Top visitor questions
    Create a clean list of the most common grouped questions.
    Add small icons and frequency counts.

    5. What these insights reveal
    Create 4 to 6 small insight cards with icons.
    Examples:
    – Visitors are evaluating value and use cases
    – Pricing examples are needed
    – Setup and API keys create friction
    – Support reassurance matters
    – Content freshness matters
    – Technical issues must be visible

    6. Longest or most complex answers
    Show a mini horizontal bar chart.
    If timestamps are unavailable, use reply length as a proxy and mention “by reply length”.

    7. Top content gaps
    List the main missing content suggested by visitor questions.

    8. High-impact recommendations
    Show 4 or 5 practical recommendations:
    – Add a pricing calculator
    – Create use-case landing pages
    – Build an API key guide hub
    – Strengthen support and onboarding
    – Add FAQs based on real visitor questions

    9. Final banner
    Add a strong final message:
    “Your chatbot does more than answer questions — it reveals what your visitors need before they convert.”

    Make the infographic visually clear, compact, and suitable for LinkedIn or X.
    Use icons, charts, short text, and strong visual hierarchy.
    Do not overload the design with long paragraphs.

    in reply to: How do I export and analyse users conversations ? #410
    Fabio
    Keymaster

    Yes, you can download the conversations for analysis. This allows you to identify the most frequently asked questions, the questions that take the longest to answer, and other useful insights.

    1 — Go to the plugin admin.
    Click “Download and clear database after export”, then click the button “Download conversations (CSV)”.

    How to export and analyse user's conversations with Fabio AI Chatbot

    2 — The export will download and clear the conversation database.
    After the export, the conversation database is automatically emptied to reduce server resource usage. The CSV file will look like this:

    Example of a conversation export file from Fabio AI Chatbot

    3 — Upload the CSV file to any AI tool and use a prompt like the one below:

    I have exported a CSV file containing conversations between visitors and my website chatbot.
    
    The CSV contains user messages and chatbot replies.
    
    Your task is to analyze this file and provide:
    
    - The most frequently asked questions or topics (group similar questions together)
    - The questions that take the longest to answer
    - The top recurring user intents
    - Any repeated problems, confusion, or unmet needs
    - Content gaps on my website suggested by these questions
    - Suggestions for new pages, FAQs, or improvements based on user demand
    - A short executive summary of what visitors are mainly looking for
    
    If possible:
    - Categorize questions by theme
    - Provide percentages or frequency estimates
    - Highlight opportunities to improve conversions
    
    Base your analysis only on the data inside the CSV.
    Be structured, clear, and concise.
    

    Why should you analyze these questions?

    Because it helps you understand which questions your audience asks most often, and which answers the chatbot cannot find in your content.

    If Fabio AI Chatbot cannot find an answer, it usually means the information is not clearly explained on your website.

    When your analysis shows responses such as “I can’t find the answer in the content”, you should improve or expand the information related to that question on your site.

    in reply to: Do I need a credit card for the 30 days free trial ? #362
    Fabio
    Keymaster

    Yes, a debit or credit card is required to start the 30-day free trial. You can start the 30-day free trial with a credit or debit card. You will benefit from 100% of the features available with the paid version during your free trial.

    The paid subscription begins after the end of your 30-day trial period. Please note, however, that the Fabio plugin does not save your bank details. Your bank details are processed by Stripe for the account of Freemius click here to know how Freemius protects your bank datas.

    in reply to: How is this different from a regular search box? #361
    Fabio
    Keymaster

    The native WordPress search field returns URLs based on the keywords entered by the user.
    Fabio AI Chatbot provides an explanation, a short summary, and up to three related URLs that match the user’s question.

    Visitors can ask natural, human-style questions about a very specific topic and receive an answer within seconds.

    In short, Fabio AI Chatbot gives users clearer information than the default WordPress search and helps increase engagement on your website.

    in reply to: Does Fabio AI Chatbot use external sources or the internet? #360
    Fabio
    Keymaster

    No, Fabio AI Chatbot does not use its own knowledge base to answer your visitors.
    The plugin only uses the content available on your website.
    It will only provide information that exists on your site.

    in reply to: Can I try the plugin before buying? #359
    Fabio
    Keymaster

    Fabio AI Chatbot comes with a 30-day free trial.
    During this period, you need to enter a credit card or a debit card but you will be debited only after the end of the trial.
    You will receive an email 7 days prior to the end of the trial.
    If you wish to continue with Fabio AI Chatbot after the end of the 30 days free trial, you don’t need to do anything : your debit card or credit card will be debited accordingly. Pease note that Fabio Plugins does not store your bank details, the payment is processed by Stripe.

    • This reply was modified 3 months ago by Fabio.
    • This reply was modified 3 months ago by Fabio.
    • This reply was modified 1 month, 3 weeks ago by Fabio.
    in reply to: Can I choose which content is included or excluded? #358
    Fabio
    Keymaster

    Fabio AI Chatbot is installed on a WordPress site and scans all the content available on that installation, including posts, pages, tags, categories, and products.

    It is not possible to limit or exclude specific parts of the site from being scanned.

    If you want Fabio AI Chatbot to provide information only about a specific section of your website, WordPress must be installed separately for that section, either using a subdomain or a subdirectory.

    If this is unclear, please ask for help here:

    Help with setting up and configuring Fabio AI Chatbot

    in reply to: Do I need an API key or external account? #357
    Fabio
    Keymaster

    Yes, you need an APi key to use Fabio AI Plugin. The API key is not included in the monthly subscription price, but it’s about 1 USD for 100 questions and answers. This means that when 100 visitors will have asked each one question and gotten each one answer, you will have spent around 1 USS. In fact, 1 user question + 1 Fabio AI Chatbot answer = 0.01 USD.

    Check here to know how to get an OpenAI Key, how to get a Gemini Key and how to create a Mistral key.

    • This reply was modified 3 months, 3 weeks ago by Fabio.
    • This reply was modified 1 month ago by Fabio.
    • This reply was modified 1 month ago by Fabio.
    in reply to: Can I place the chatbot anywhere on my site? #355
    Fabio
    Keymaster

    Fabio AI Chatbot is installed using the shortcode [ai_chatbot].
    The shortcode can be added manually to your content or inserted automatically, either by a plugin or with custom code.

    If you’re not sure what this means, please ask for help here:

    Help with setting up and configuring Fabio AI Chatbot

    We’ll help you set it up.

    in reply to: Is it Fabio AI Chatbot compatible with caching plugins? #352
    Fabio
    Keymaster

    Fabio AI Chatbot gets its information from the database content of posts, tags, pages, and WooCommerce products.
    The plugin does not use any cache.

    Answers are based only on the content available at the time of the last scan.
    However, some conflicts can still occur.

    You may also need to adjust your caching plugin settings to control where Fabio AI Chatbot appears on your site.
    If you’re not sure, please ask for help on this forum : https://fabio-plugins.com/support/help/tech/

Viewing 10 posts - 1 through 10 (of 13 total)