How can I reduce the chatbot’s answering time?

Fabio AI Chatbot’s thinking and answering time usually ranges from 3 to 12 seconds, and it can sometimes be longer depending on how complex the question is.

This is normal.

Fabio AI Chatbot is not designed to answer as fast as possible — it is designed to answer as accurately and completely as possible, using only your website content.

To produce a useful answer, the chatbot may need to:

• analyze the most relevant pages on your website
• understand the visitor’s question
• generate a clear, structured answer
• include matching URLs so the visitor can navigate to the right pages

This process takes a few seconds, but it results in more reliable and more helpful answers than a fast but vague reply.

So how can you improve the chatbot response time?

The best way to improve the chatbot’s response time is to download and analyze the questions asked by your visitors.

Each conversation includes the response time for every question. By reviewing these conversations, you can easily identify which questions take the longest to answer.

Once you identify these questions, you can improve the related information on your website. A good practice is to create a clear paragraph of 4 to 5 sentences that directly answers that specific question.

This makes it easier for the chatbot to locate and process the information needed to generate a response.

For example, a question that requires gathering information from multiple parts of your website may take up to 12 seconds to answer.

If the same information is clearly organized in a single paragraph on one page, the response time may drop to around 4 seconds.

Well-structured content not only improves your website for visitors, but also allows the chatbot to provide faster and more accurate answers.